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On August 31, 2019 the unthinkable happened, and for many Odessans their first instinct was to call 911 to report the incident they saw.
“And as soon as I walked in I heard the phones just ringing and ringing and ringing. I just jumped on the phone and I started answering.” Michele Racca is the Director of Public Safety Communications for the Odessa Police Department. She says that it was an environment like she had never seen before. “You know I want to say that it was controlled chaos…
