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CHICAGO (WLS) — The COVID-19 pandemic, civil unrest and now the spike in violence have all led to extremely high 911 call volumes in Chicago.
“Been here almost 22 years and I have never seen the number of calls that came in,” Amy Lovell, who works for the city’s 911 Emergency Communications Center.
Lovell is among the emergency dispatchers answering the phone when someone calls 911. Every day, thousands of phone calls come into the center…
