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There is probably no better opportunity for municipalities to share services and save tax money than in emergency 911 dispatching services. Even when presented with evidence of cost savings and performance improvements through the contracting or outsourcing of police, fire, and ambulance services, some residents still prefer the presence of local first responders directed by local leaders. That feeling is understandable, but there is little reason to believe it extends to emergency operations dispatching. As vital as the service is, if the technology is effective and the operator is properly trained, it makes no difference if the emergency call is answered down the block in Paris, Missouri, or across the ocean in Paris, France.
