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As the coronavirus continues to spread across the United States, daily life has shifted; more people are working from home, and formerly bustling cities are shut down while government takes measures to slow the spread. Amid these changes, public health and safety agencies are increasingly important as they continue to share information with the public and guide them to the right resources — just as they do in all emergency situations.
However, public safety agencies can no longer rely on traditional communication methods to reach the public. Instead, they should turn to emergency communications technologies, like mass notification systems, to both calm and redirect residents to accurate and up-to-date information…
