Read Full Article | View Source
(ABC 6 News) — Before health care workers on the front lines can give care to patients, COVID-19 related, or otherwise, there are a handful of gatekeepers playing a vital role to keep the system going.
“Our emergency medical dispatchers are often the very first voice of Mayo Clinic that our Mayo Clinic patients and families hear. We’re considered to be the first first-responder,” said Karen Novak, manager for Mayo Clinic Ambulance Service Emergency Communications.
