In honor of National Public Safety Telecommunicators Week, the Sentinel-Echo reached out to Michael Holt, director of the London-Laurel Communications Center. Holt shared insight into his previous experience and what a day is like at an emergency dispatch center.
“London and Laurel County have an extraordinary group of first responders,” said Holt. “When a 911 call comes in, we have a vast pool of responders we can dispatch to handle every situation.”
In 2019, Holt’s team answered 40,255 911 calls. His center has to be staffed 24/7 to handle the multitude… READ MORE
