Read Full Article | View Source

They are the first voice heard when calling for help.

The 911 telecommunicators answer every call and act accordingly for the Freeport Police and Stephenson County Sheriff’s departments and do it all with extreme professionalism no matter the situation. They don’t know when the phone rings whether they will be dealing with just a minor accident or an incident when someone’s life is in danger. It’s a job, obviously, that not many people could handle, but those who do are special…