‘We were holding calls for 2 to 3 hours ‘: Retired 911 operator says St. Louis City’s dispatch … (MO)

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ST. LOUIS, Mo. (KMOV) – A former 911 dispatcher is pleading with St. Louis City to fix what she calls a broken system with a skeleton crew for a call center.

“When I left, we were holding calls for 2 to 3 hours,” says retired 911 police dispatcher Maureen Ramsey. “We would get people that they would send for us to interview that were wanted.”