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WINDHAM, Maine — Dispatchers at the Cumberland County 911 Center said 30 to 40 percent of its emergency calls are misdials.
“I would say we have about five to ten a shift,” said dispatcher Maria Jensen.
Even with those numbers, she and the rest of the dispatchers are still obligated to treat every emergency call as if it is real.
“We have a requirement to make sure the person is still okay. If they misdial and hang up, we still…
