By Jessica Rosenworcel | Chairwoman
I’ve visited dozens of 911 call centers across the country over the years, and each time I am impressed with the dedication, skill, and professionalism of public safety telecommunicators, many of whom manage their community’s 911 calls amid disasters that also affect their own families.
It’s National Public Safety Telecommunicators Week, when we honor the hard-working professionals who answer our 911 calls and dispatch police, firefighters, and paramedics to assist us during emergencies.
