Unpaid, Overworked and Understaffed, 911 Workers Complain of “Hostile Work Environment” (NJ)

Despite a rising chorus of complaints from the public, Jersey City’s 911 communications center continues to be mired in dysfunction. This is according to multiple employees of the Jersey City Public Safety Communications Center who, fearing retaliation, spoke to the Jersey City Times on the condition of anonymity. The Jersey City Times also reviewed internal emails.

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