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E-Comm dispatchers, responsible for 99 per cent of the province’s 9-1-1 call volume for 25 regional districts in BC, deal with more than a few calls from the public that don’t belong in the emergency category.
In 2019, E-Comm continued to receive calls in 2019 that don’t belong on 9-1-1 — including calls from a small parking spot to a bad haircut to late-night vacuuming.
“Sometimes, it feels like people may have forgotten that the reason to call 9-1-1 is to get help in…
