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When Oregon, Ohio, emergency dispatcher Tim TenEyck received a call earlier this month from a woman who said she wanted to order a pizza, he initially thought she’d dialed the number by mistake. About half the calls he’s received in his 14 years as a dispatcher hadn’t been proper emergency calls, but pocket-dials, misdials or requests for information.

But when TenEyck told her a second time that he thought she’d made a mistake, the woman insisted.

“She stuck with that pizza story and said she really wanted to order that pepperoni pizza…