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Calling 911 is something everyone knows to do in case of an emergency. However, you may not know exactly what happens between dialing the number and an officer arriving on scene. In this week’s article, we’ll answer the question of who’s taking the call and what to do if you have a pressing issue that may not be a true emergency.
When you dial 911, a St. Louis County dispatcher answers your call. They are our initial link to reporting parties. Dispatchers then assign the incident to an officer based on the severity of the
