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AMARILLO, Texas (KVII) — Have you ever thought about who answers your 9-1-1 calls? ABC7 introduces you to a Potter County 9-1-1 dispatcher who has worked at the Potter County Sheriff’s Office for a little over 17 years.
Traditionally, Saturday mornings are slow, but senior dispatcher Mandi Jones says it typically goes like this:
“9-1-1 what is your emergency? Can you tell me if anyone’s injured?,” said Jones. “So it’s either where are you or what’s happening.”
Despite a common belief that every day is different…
