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The Chester County Department of Emergency Services’ 911 Center is experiencing an unprecedented loss of emergency dispatchers that has left a significant gap in the county’s public safety system and has forced the county to scramble to fill slots left vacant over the past several months. Since January, a total of 13 telecommunicators — the 911 staff members who take emergency and non-emergency calls from the public and then dispatch police, fire or ambulance personnel to address the situation — most with senior-level status, have left the county’s employ. In the same time period, only seven new employees have been hired…
