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NASSAU COUNTY, Fla. – They are the first people you turn to when you need help, and there’s a shortage of them in some local counties.
Dispatchers work hard, taking calls and making sure people get the help they need.
“We are the first responders, and it is a hard job,” Tracy Williams said.
Right now, Nassau County doesn’t have enough of them. As a result, the 20 dispatchers on the job now are overworked. Including Williams, who has been a dispatcher for 17 years.
