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It all begins with Next Generation 9-1-1 (NG9-1-1) – the recognition that modern communications technology has far surpassed traditional, narrowband, telephony, voice-centric 911 systems.
The advent of digital communications and the enhanced capabilities of today’s handheld communication devices to send a tremendous amount of data and media beyond just the user’s voice requires a reception system on the telecommunicators’ end of the 9-1-1 call to accommodate current and near-future data delivery.
