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Dispatchers at the Fairbanks Emergency Communications Center are the first line of response when people call 9-1-1.
But two years of overtime and staff shortages are eroding stress, according to dispatch manager Kristi Merideth, especially during the Covid-19 pandemic.
“If you’ve ever had to call 9-1-1, they deal with that day in and day out on everyone else’s emergencies and then they have their own emergencies,” Merideth said. “Mental health is deteriorating very quickly…
