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JACKSONVILLE, Fla. — Imagine an emergency call to help, but no one picks up on the other end. That was one family’s reality Thursday morning after a medical concern turned into a struggle to get through to dispatch.

Brittany Franswick said her brother’s pregnant girlfriend felt chest pains, had a headache and was dizzy.

Franswick said those were all signs that she needed help. The pregnant woman is due any day with a baby boy…