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Whether it’s an accident, a crime, or some other emergency, Santa Clarita Valley residents can always count on there being a voice on the other end of the phone when they call 911. KHTS went behind the scenes with the 911 SCV Sheriff’s Station Dispatch Center to meet the unsung men and women who help keep our community safe.
The deputies and law enforcement technicians manning the 911 dispatch center carry with them a sense of responsibility for their community, thinly veiled by a jovial sense of dark humour used by so many others in high-stress jobs. When the phone lines are free, jokes and friendly chit-chat fill the air, but the moment the special ringtone for an emergency 911 call comes in, the dispatchers immediately switch to placing all their focus on the caller with professional aplomb…