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MONTAGUE — While police, firefighters and emergency medical personnel are the faces of public safety, what about the voices behind the phone directing first responders to the scene?
“It’s an unrecognized public safety position,” said Montague Dispatch Manager Marsha Odle, “because we aren’t the ones responding with the sirens.”
Each year, National Public Safety Telecommunicators Week is observed during the second week of April to give thanks and recognition to the folks working on the other side of the phone when we call 911…
