Read Full Article | View Source
Emergency/911 dispatchers serve as the first line of communication between those needing help and those who help them.
To those in need they are a faceless, calming voice on the other end of the phone. To the first responders they dispatch, they are the source of information when responding to incidences.
According to Lt. Melanie Appleman, Cambridge Ohio State Highway Patrol Post commander, National Public Safety Telecommunications Week observed each April recognizes the dispatchers…
