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Faster response times and expanded service is the goal of a shift in emergency communications on campus and in Pike County.
Students, faculty and staff were notified on April 13 that non-emergency calls to the Troy University Police Department would be answered by the Pike County 911 Center. Calls will then be transferred to the University Police Department, or an officer will be dispatched for the caller.
“Since October, we’ve had rolling phones after hours,” said Chief George Beaudry. “The rollover system just took too long. The phone had to ring in the office several times before it would roll. Now, it’s seamless and the 911 Center is going to send who is needed…
