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Audra Rosebook has been a 9-1-1 Dispatcher in Lake County for two years. It was her husband, a former police officer, who initially sparked her interest in the role when they lived in Corpus Christi, Texas.
“I’ve always been in a type of customer service so he believed that I might be good at doing this,” says Rosebook. “I used to go on what we call ‘dispatch sit-alongs’ all the time so [I] got to know everybody, got to know the job, got to love it and they gave me a chance.”
Rosebook and her co-workers have been celebrated for National Public Safety Telecommunications Week by way of special meals and goody baskets from co-workers.
Sheriff Rich Martin, who also chairs the Lake County dispatch board, says dispatchers play an important role in public safety…
