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ARNOLD AIR FORCE BASE, Tenn. — It could be the worst day of someone’s life.
The probability that someone calling to report an emergency and request assistance could be experiencing enormous levels of stress and chaos isn’t lost on the Arnold Air Force Base Fire and Emergency Services dispatchers.
Members of this team are conscious that theirs may be the first voice the caller hears in an emergency situation and, no matter the nature of the call, remain unwavering in their goal of quickly and calmly getting help on the way…
