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MURFREESBORO, Tenn. (WTVF) — The Murfreesboro Emergency Communications Center is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHit PowerEngage.
It will track citizen satisfaction and solicit feedback after a call is made to the ECC.
The new technology uses text messaging to contact some 911 and non-emergency callers who have recently reported or been involved in certain types of incidents…
