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The Integrated Justice Information Systems (IJIS) Institute selected Mission Critical Partners (MCP) to test computer-aided dispatch system to computer-aided dispatch system interoperability, also known as CAD-to-CAD interoperability, in a lab environment and at two pilot sites.
CAD-to-CAD interoperability is not a new concept — nearly every emergency communications center (ECC) in the U.S. uses a CAD system. However, while CAD-to-CAD information exchanges have been implemented in several regions across the country, a prevalent technology has yet to emerge. One reason for this is that very few CAD system components are uniform across vendors because of a lack of standards. As a result, situational awareness suffers, and operational inefficiencies potentially are introduced that can negatively impact the optimal response to an emergency incident…
