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Gallatin County 911 released its first annual report on Wednesday, revealing the rapidly growing county is experiencing a continually increasing number of calls to dispatchers.
Gallatin County dispatchers processed 160,492 incoming calls in 2021, a 21.25 percent increase from 2018. 85 percent of the calls resulted in generating a Calls for Service.
“These past 12 months have proven to be challenging as we faced staffing shortages, technological changes, operations upgrades and, like everyone else, a global pandemic,” said Tim Martindale, director of Gallatin County 911…