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The short moment of silence is broken by a loud chirping sound of the phones demanding immediate attention. A dispatcher sitting at one of four desk areas in the office answers. Depending on the call, they look at one or more of the six computer screens set up at each desk.

Samantha Aman, 29, began working at the office in 2015. She earned a criminal justice degree and began looking into law enforcement job options. An opening appeared for a Carlton County dispatcher and she applied. She loves working with all area agencies as she provides an important service to the community.