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Six counties from across Maryland staged a 9-1-1 expo with live call-taking from a remote and crowded location using FirstNet. The expo was conducted at the Maryland Association of Counties’ winter conference.
By John Hunt, Senior Public Safety Advisor and 9-1-1/Emergency Communications Expert, First Responder Network Authority and Lori Stone, Senior Public Safety Advisor, First Responder Network Authority
If the 9-1-1 community learned anything from the pandemic, it’s the need to plan for alternate ways to work. Rather than be tied to workstations at fixed locations, 9-1-1 telecommunicators need flexibility to remotely take, dispatch, and supervise calls. In December 2021, Maryland telecommunicators put FirstNet, America’s public safety broadband network, to the test, demonstrating the network’s connectivity and reliability during remote operations….
