WAUKESHA COUNTY, Wis. (CBS 58) — What would you do if you were placed on hold when you called 911 during an emergency?
Waukesha County 911 operators are trying to make sure that doesn’t happen in the community they serve, as national employment struggles continue to have an impact locally. That could mean you have to wait longer for help.
Dan Szpek, Waukesha County 911 telecommunicator, said when they’re short-staffed like they are now, they will answer your call ASAP, but there will be times when there is a wait.
“The same way a hospital might triage injuries, someone with a rolled ankle is going to sit in the ER longer than someone with difficulty breathing,” said Szpek… READ MORE