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Work on Roanoke’s new, $15.7 million Emergency Communications Center is expected to be complete by the end of the year, according to E911 Center Manager, Sonya Roman. Work started on the 31,000-square-foot joint facility which will house both the City of Roanoke E911 Center and Virginia811 (i.e. Miss Utility).
The partnership was born of a mutual need for better space for similar functions, dispatching professionals in response to incoming calls. The City of Roanoke 911 Center fields approximately 250,000 emergency calls annually and Virginia 811 approximately 1.25 million calls (for marking underground utilities). Both agencies operate 24-7.
