A new fast, more efficient iteration of Virginia’s 9-1-1 system is now active in about 20% of the state, including Henrico County. In total, the new system is serving about 43% of the state’s population.
During the past four years, the Virginia Department of Emergency Management and the Virginia 9-1-1 Services Board have been working to transform Virginia’s 9-1-1 system into the Next Generation 9-1-1 (or NG9-1-1) system, which is based on a modern internet protocol network. The move was funded by the board. NG9-1-1 securely delivers 9-1-1 calls to the appropriate 9-1-1 center faster, transfers 9-1-1 calls and associated data where needed, and interconnects with other public safety systems and databases, according to state officials… READ MORE