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ROANOKE COUNTY, Va. – Answering calls in a time of crisis can be an emotional toll for 911 dispatchers. But without the classification as first responders, they do not have the same access to benefits.
Local dispatch centers are pushing Virginia legislators to step in and make a change.
Emergency dispatchers may not be on the front lines but their role behind the scenes is vital.
With more than 57,000 citizens in Franklin County, Emergency Communications’ Peggy Foley said there are 18 dispatchers ready to answer calls…
