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“I can’t believe I’m meeting the person whose life I helped save – and her husband, who did the work.”

Those were Call Taker Mariah Friedrich’s first words when she met Stephanie and Joe Schouten. Stephanie and Joe, along with their children Susan, 13, and Miles, 10, recently visited the Raleigh-Wake Emergency Communications Center about a year after Stephanie collapsed in cardiac arrest. Thanks to the CPR instructions Mariah shared over the phone with Joe, Stephanie survived and has since made a full recovery.