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An Alaska woman froze to death while stranded outside in temperatures between 17 and 28 degrees Fahrenheit — with nearly 3 feet of snow on the ground — after a 911 dispatcher failed to send help for more than an hour, a lawsuit says.

Alecia Lindsay, 31, was “crawling around” outside when a resident spotted her on Feb. 8, 2024, and called 911 for help after Lindsay knocked on their door, according to a legal complaint filed by her family against the Municipality of Anchorage, which was obtained by local NBC affiliate KTUU.