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“Oaklanders deserve to feel assured that when they dial 911 in an emergency, someone will be answering swiftly to start dispatching the emergency responders they need. Today we’re taking a huge step to reinforce that confidence and to improve our emergency service to our community,” Oakland Mayor Sheng Thao said. “Public safety is my administration’s highest priority and today we’re pleased to share with the community that we’ve delivered the first major upgrade to 911’s dispatch system in 20 years. This system improvement builds on the investments we have made to staff up our hardworking dispatcher units. Now we have more people using better tools to deliver for our community.”
