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The Chester County Department of Emergency Services (DES) transitioned today its Emergency Communications Center to Next Generation 9-1-1, the Pennsylvania Emergency Management Agency’s (PEMA) Statewide Emergency Services Internet Protocol Network. Next Generation 9-1-1 is a faster and more efficient way for the County’s Public Safety Answering Point (PSAP) – the 9-1-1 call center – to receive emergency calls and associated caller information, and when needed, transfer them to other 9-1-1 call centers in the Commonwealth.
