“Like with 911, it is vital that any problems with 988 are shared fast with the right people, so we understand what went wrong, and we can make it right.”
FCC commissioners today unanimously approved new rules that are designed to ensure that the 988 Suicide & Crisis Lifeline is as accessible as possible by requiring service providers to report outages to key stakeholders in a timely manner and try to reroute 988 calls to available crisis centers.
