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Until last week, dispatchers at the city’s communication center were responsible for handling all 911 calls and all calls phoned into the police department’s nonemergency dispatch number: 562-435-6711. Now, that nonemergency number will connect callers to a phone tree with a prerecorded list of nonemergency services.
City officials said they made the move because, since 2017, Long Beach has seen a large increase in the number of nonemergency calls to the 911 communication center…
