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The Minnesota Department of Public Safety Emergency Communication Networks division is learning more about the incident that affected 911 service for residents in eight southeastern Minnesota counties on Monday.

People in Dodge, Freeborn, Mower, Olmsted, Rice, Steele, Wabasha and Winona counties experienced issues when attempting to call 911 between 12:56 and 8:08 p.m. Monday. Callers could speak to a dispatcher and heard the dispatcher speak, but the dispatcher could not hear the caller…