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  • Uses a computer, receives emergency calls from the public requesting police, fire, medical or other emergency services.
  • Determines the nature and location of the emergency; determines priorities, and dispatches police, fire, ambulance or other emergency units as necessary and in accordance with established procedures.
  • Monitors several complex public safety radio frequencies.
  • + Determines the nature and extent of the request, the priority of the problem and the need for dispatching fire units and/or transferring the call to the appropriate agency…
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