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The phones at the Warren County emergency dispatch center were ringing nonstop on the morning of Feb. 7 as a snow and ice storm wreaked havoc in the region.
The call that county dispatcher Lydia Hayes received late that morning that initially seemed like a wrong number was one that could have been dealt with quickly. A woman on the line said she meant to call her alarm company about home alarms that were going off, but she had dialed the Sheriff’s Office non-emergency number instead…
