MORRIS – Illinois State Police (ISP) Director Brendan F. Kelly, joined by Illinois Statewide 911 Administrator Cindy Barbera-Brelle, Grundy County Sheriff/Emergency Telephone System Board Director of Electronic Operations Chris Kindelspire, and KenCom Public Safety...

This week Kenton County Emergency Communications (911 Dispatch), normally headquartered in Independence, is operating out of the Kenton County Emergency Operations Center (EOC) in Covington while their building undergoes maintenance. READ FULL ARTICLE

A new labor agreement between the city of Spokane and the Spokane firefighters union paves the way for the city to join its fire dispatch services with the region’s emergency communications center. The agreement with Local 29, approved Monday by the Spokane City...

A new facility to consolidate the dispatch centers for the Hawaii Police Department and Hawaii Fire Department is now expected to be finished late next year. Construction of the new call center, located next to the Mohouli Heights Senior Neighborhood in Hilo, began in...

Allegheny County will participate in a Harvard University initiative implementing “alternative responses to nonviolent 9-1-1 calls,” the county announced today. Allegheny County is one of four municipalities chosen “from a highly competitive applicant pool” to...

TAZEWELL, Va. — Tazewell County’s 911 center has been presented with a national award that recognizes many recent advances including emergency cellphone apps for teachers and an upcoming emergency alert system for school buses. The Tazewell County 911 Center was...

JEROME — Last year, some 7,800 calls into the Southern Idaho Regional Communications emergency center were classified as 911 hang-ups — an average of 21 a day. More often than not, the calls are accidental, perhaps “pocket dials” or triggered when children were...

Dan Mulford sits in the most comfortable spot he can find - behind a dispatch table where his voice is heard guiding those he is serving. Sunday night Ripley County lost a man who paved the way for many in the emergency management services today. At the age of 70, Dan...

A National Telecommunications and Information Administration (NTIA) official detailed the results of a next-generation 9-1-1 (NG 9-1-1) grant program during the Association of Public-Safety Communications Officials (APCO) International conference August 8 – 10.

MORGAN COUNTY, Tenn. — Morgan County has a new website where people can learn more about their emergency communications system and access important forms. The new website also connects people to the E-911 center's social media pages. They can follow these pages to...

Dispatcher Lindsay Gillip received “The Beat Goes On” Award on June 10th, 2022. The award was given by the Louisa County Ambulance Service, which handled the call she had taken. According to Dispatcher Gillip, the award is given to those involved in a call involving a...

  The City finalized labor agreements with its public safety employees that will continue the high level of service and provide financial certainty, including a multi-year deal with firefighters that will start negotiations to move to a regional dispatch partnership....

CHARLESTON COUNTY, S.C. (WCSC) - The termination letter released by Charleston County explains the violations that led to the firing of a 911 operator last month. A county termination letter states Desiree John was fired on July 21 for failure to properly perform...

By Jason Porter, President, Public Sector and FirstNet, AT&T

During everyday emergencies and large-scale disasters, first responders from different agencies and disciplines work together to help keep our communities safe. From the moment they’re informed of an incident until their mission is complete, the public safety community needs to stay connected at every step. And that’s precisely why FirstNet®, Built with AT&T – the only network built with and for America’s first responders – was created.

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FORT LAUDERDALE, Fla. – After three bolts of lightning struck and caused a fire at a row of townhomes in Broward, dispatchers weren’t able to answer the flood of 911 calls that followed. Broward Sheriff’s Office personnel said dispatch did handle the 911 call needed...

Police, fire and ambulance services relying on the Vermont State Police to dispatch for them are looking for another option, because the state won’t be doing it for them anymore. House Rep. Butch Shaw, R-Pittsford, said that about 10 years ago then-governor Peter...

FLOYD COUNTY — When Amy Popp applied to work at the Floyd County dispatch center in 2007, she didn’t expect it to become her career. “When I applied, I had no idea — I really didn’t know what the job entailed,” she said. “I didn’t know exactly what 911 dispatchers did...

Rainbow City police got a raise this week, as the City Council approved a $1.50 an hour raise for personnel — just one of the public safety issues considered at the council's recent meeting. Mayor Joe Taylor said he, the city clerk and the interim police chief looked...

Sumter County has entered into an agreement with the firm, Convey911, which provides a real-time language translation system for more than 125 different languages for our 911, 311, 988 and Mobile Integrated Health Services.

Douglas County 911 Dispatcher Kristin Oilar, left, is facing treatment for pancreatic cancer. Her best friend and 911 Dispatcher Melissa Johnson started a GoFundMe account to help. The pancreatic cancer that prompted fundraisers for longtime Douglas County dispatcher...