Top Comm Center Headlines
News & Articles
911 Communications District will add bunk space for emergency dispatchers – (LA)
St. Tammany Parish Communications District 1 moved into its state-of-the-art facility north of Lacombe in 2019 — a central and safe location from which emergency personnel can work dispatch for the parish’s first responder agencies.
Burlington County to apply for share of $10 million state funding for 911 centers (NJ)
Burlington County is seeking state funding to help make additional improvements to its emergency communications system.
12-year-old boy to 911 dispatchers – (CA)
Three California Highway Patrol emergency dispatchers were able to help a 12-year-old boy after he called 911 fearing for his safety after his father was driving erratically on the freeway.
‘Cybersecurity incident’ disrupts Washington County website, some services (MD)
WASHINGTON COUNTY, Md. (DC News Now) — A “cybersecurity incident” on Thanksgiving caused a disruption to certain computer systems, including the county’s website and some services. READ FULL ARTICLE
Meet 9-1-1, the Next Generation (PA)
Not only was Clarion County the first county in Pennsylvania to have a 9-1-1 service, but the county is also now part of 10 counties in the Northern Tier region that successfully upgraded to the Next Generation 911 system. READ FULL ARTICLE
California expects 8 PSAPs to make NG911 transition this year, more in 2023
Eight of California’s 450 public-safety answering points (PSAPs) have migrated at least some emergency calls from legacy 911 technology to a next-generation 911 (NG911) platform, and the number of 911 centers making a similar transition should increase in 2023. READ...
Police union raises concerns over Arkansas. 911 center being down nearly 50% of workforce
LITTLE ROCK, Ark. — A year after being removed from under the Little Rock Police Department’s command, Little Rock 911 is facing dire recruitment and retainment problems. The Little Rock Fraternal Order of Police has taken notice of the staffing issues and voiced...
Smartwatches are calling 911 from the slopes | (CO)
Clear Creek County 911 dispatchers are getting increased calls from the ski slopes, but not from people in distress — rather, their watches are calling for help when the owner takes a tumble.
For $3 million, New Paltz will acquire former apple orchard for emergency ops center (NY)
The Ulster County Legislature this week approved a $3 million property purchase of a former apple orchard in the Town of New Paltz as the future site of a state-of-the-art emergency management and government operations center. The land is owned by Wildberry Lodge,...
Marlboro council members vote to keep police dispatch operations in-house (NJ)
MARLBORO — Police dispatch services in Marlboro will continue to be provided by the Marlboro Police Department and will not be outsourced to Monmouth County’s operation. During a Township Council meeting on Nov. 10, the members of the governing body unanimously voted...
Aurora 911 launches nurse navigation program – (CO)
Aurora 911 recently launched a nurse navigation program to help residents avoid unnecessary and costly emergency or urgent care trips.. The service will now redirect callers to licensed nurses to receive care. The pilot nurse navigation program was gifted to Aurora...
Mo. girl, 10, calls 911, follows dispatcher’s directions to help mom delivery baby – (MO)
ST. LOUIS COUNTY, Mo. — Miracle Moore, 10, dialed 911 when her pregnant mother was in pain on Oct. 23. “She said call 911 and I called and then that's when she had the baby,” Miracle told KSDK.
FCC Updates Rules To Improve 911 Reliability
The Commission adopts rules designed to ensure that 911 special facilities, including PSAPs, receive timely and actionable information about 911 service outages that potentially affect them READ REPORT AND ORDER as well as Commissioners Statements HERE
Loudoun County Fire and Rescue Dispatcher Wins 2022 Governors Fire Service Award (VA)
The Loudoun County Combined Fire and Rescue System (LC-CFRS) is proud to announce that Emergency Communications Center Dispatcher Adriane Heiden has been awarded the Virginia Governor’s EMS Award for Outstanding Contribution to EMS Telecommunications. The Governor’s...
Ulster County 911 dispatchers honored – (NY)
KINGSTON – Ulster County’s emergency services dispatchers have been honored by the county dispatchers for exceptional skill and professionalism during a weekend of high stress calls where they provided life-saving measures, repeatedly.
Ground is broken on emergency call center (NM)
Otero County officials broke ground on the Otero County Public Safety Answering Point Center Nov. 9 in Alamogordo. The Center, also known as PSAP, will function as a hub for emergency calls for Otero County, the Village of Cloudcroft and the City of Alamogordo,...
Hamilton Co. 911 Telecommunicator kept victim calm during tense home invasion(TN)
A local 911 operator is being praised for keeping a family calm during a frightening home invasion. Telecommunicator Jennifer Mealer has been answering emergency calls in Hamilton County for the past four years and says she loves her job. READ FULL ARTICLE
DU-COMM board of directors names new executive director – (IL)
DU-COMM (DuPage Public Safety Communications) announces the hiring of a new executive director, Jessica Robb.
St. Louis City plans to add $42 million facility for 911 dispatch – (MO)
ST. LOUIS (KMOV) - To tackle 911 problems that have long plagued St. Louis, the city is moving closer to a plan to consolidate police, fire and EMS dispatch in one place. “Our 911 system is a bottleneck where police dispatch answers all the calls and basically triages...
A 9-1-1 caller just wanted to say ‘hi’ (NV)
Those who wish to express their good-natured thoughts by way of a phone call may want to avoid what Pahrump resident Michael Murphy is alleged to have done this month.
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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