Following the destruction of Hurricane Ian, many telephone lines are down throughout Charlotte County. In order to meet the needs of our residents, the Communications Center has begun utilizing cell phones to take emergency calls. READ FULL ARTICLE

PORTLAND Ore. (KPTV) -The Portland City Council is considering a pilot program designed to help shorten wait times for 9-1-1 calls. According to Commissioner Mingus Mapps, the national standard for 9-1-1 calls is a 15-second wait time at most. In Portland, the current...

ST. LOUIS (KMOV) - Doctors told Erricka Moorehead that her due date was September 12. But her daughter had a different plan, and Gabriela Marie Cooper was born on August 8 when Moorehead was at home alone.

Stopgap funding legislation that is designed to prevent a federal-government shutdown this weekend includes language extending the FCC’s spectrum-auction authority into December, although the impact on potential funding for next-generation 911 (NG911) deployments...

The city’s director of public safety communications had a message for the Hill South community management team: in an emergency, call 911 — not the personal number of the neighborhood’s top cop. “We did call 911,” responded Meghan Currey, who heads the...

The towns of Braintree and Randolph have received a $4.1 million grant from the state for the development of a regional public safety dispatch center next to town hall. The center would serve Braintree's police and fire departments and the Randolph police. Officials...

Hearing held to discuss 911 call center issues in DC A hearing was held on Wednesday to discuss the issues and how to improve the District’s Office of Unified Communications after several issues have been reported with wrong addresses and a slower-than-expected...

A resolution introduced at Monday night's city council meeting proposed the city use a faster, more reliable system called Next Generation 9-1-1 (NG911), saying, in part, it will "provide faster and more reliable emergency assistance by using updated technology to...

BOWLING GREEN, Ky. - Edmonson County Dispatch Center Director, Robin Rigdon, says the center can get anywhere from 35 to 70 calls a day. “Our consoles have reached the maximum capabilities of the radio channels that we can answer for,” Rigdon said.

The California emergency response system is getting a makeover to increase data sharing, automate notifications and integrate mapping.

AT&T said it is standing ready with “an arsenal of disaster response equipment and personnel” as Hurricane Ian approaches. The telecommunications company said it is closely monitoring the storm, which is currently on track to make landfall on Florida’s west coast...

The City of Rehoboth Beach’s 9-1-1 Communications Center has been recertified as an Accredited Center of Excellence for medical, and police as well as fire dispatch services. Accreditation is valid for a three-year period. Rehoboth’s communications center first...

Greg Schmid GOSHEN – An Orange County emergency services employee who began in 2004 as a public safety dispatcher, has been named deputy 911 commissioner.

It will get much busier at the Orange County EOC in the next 24 hours as Ian gets closer to the sunshine state. Orlando's emergency operations center will also be operating with full staffing beginning Wednesday. Both of the hubs for emergency communications will help...

Minneapolis police say it’s taking too long to respond to dangerous and immediate emergencies. Last week, interim Minneapolis Police Chief Amelia Huffman told a City Council committee the average 911 response time for officers citywide is now eight and a half minutes,...

Until a few days ago, New Orleans’ 911 emergency dispatch system didn’t make a distinction between a robbery in progress and one that took place weeks ago. But under a change that went into effect this weekend, the system will stop assigning old incidents the same...

The actions of four Weld County Public Safety employees resulted in four lives saved earlier this year. Weld County Public Safety Dispatchers Emily Schoneman, Cambrie Guerrero-Wacker and Matt Bilyeu, along with Communications Supervisor Ivett Avalos, all received...

Sarah Hines is multi-lingual.  English, of course.  French.  German.  Japanese. And, emergency dispatch.

When a red light flickers on, help is on the way. All hours of the day and night at Island County Emergency Services Communications Center, a team of first responders dons headsets and waits before a veritable wall of computer monitors for a call of distress. These...

This fall, the Seattle mayor’s office and city council have agreed to jointly create a new type of crisis response unit to be available when people call 911.