At the Columbia County Dispatch Center in Portage, 911 operators say they're dealing with a barrage of accidental 911 calls — and most of them are coming from triggers on smart devices.  911 Coordinator Elisabeth Schultz says on any given day, they receive dozens...

COLORADO SPRINGS, Colo. (KKTV) - Dispatchers may soon be able to provide more services to 911 callers in an emergency.

WASHINGTON (7News) — The battle is heating up between the D.C. mayor and city council over her recommended leader of the city's 911 system. Councilmembers said they won't approve the mayor's recommendation, who is the controversial acting director, Karima Holmes....

STAMFORD — Members of the Board of Representatives want city officials to lay out how much it would cost to increase staffing at Stamford’s 911 center after it took a resident several tries before someone picked up her call about a downed tree blocking a road on a...

The man became stranded during his trek from Noorvik to Kotzebue, and triggered his iPhone’s emergency satellite connection.With the release of the Apple iPhone 14 comes the release of one of the company’s newest features: Emergency SOS. Emergency SOS allows you to...

TUCSON, Ariz. (KOLD News 13) - The need for 911 dispatchers persists. Staffing shortages have long been an issue, but a new center is hoping to change that. Friday, the City of Tucson opened a new Public Safety Communications Center for 911 dispatchers. The goal is to...

BROWARD COUNTY, Fla. — Angst between the County Commission and the Sheriff’s Office over the regional emergency call dispatching center continues to mount as politicians plan to question the Sheriff’s Office about why the county lags in 911 technology.

KANAWHA COUNTY, W.Va. (WCHS) — When two Kanawha County commissioners toured the renovated Metro 911 center, they received a surprise – a sign naming the center after the commission’s president. READ FULL ARTICLE

It took her over 20 years to chase down her dream. But, in May, her day finally came when she became the first visually impaired person to work as a dispatcher in Central New Mexico Community College’s security department.

Whiteside County voters voted against the referendum 76.13% to 23.87%, leaving officials scrambling for a new source of funding.

TOULON – Stark County’s days as the last remaining Illinois county without enhanced 911 service are numbered. Thanks to a partnership with Peoria County and a $2.4 million state grant, officials now expect to provide that service by early 2024 in a new...

MERIDEN — The Emergency Communications Center continues to be understaffed, an issue that now has been ongoing for more than two years. As of Tuesday the center, which handles all emergency police, fire and medical calls throughout the city, was staffed by six...

HOLLAND — A man found lying in the middle of a Holland street after suffering an apparent heart attack is alive, thanks to quick action by a bystander and instructions from an emergency operator.

911 operators answer calls at the Valley Emergency Communications Center on Oct. 26, 2012, in West Valley City. Utah Communications Authority announced the completion of the Utah Next Generation 911 system upgrade on Tuesday.

It’s been two weeks since American Medical Response Billings and the Billings City/County Dispatch Center have strengthened communications through CAD-to-CAD. This system, which stands for Computer-Aided Dispatch, simply means AMR receives the same emergency dispatch...

John Stuermer, who has been the executive director of the Hamilton County 9-1-1 Emergency Communications District since 2004, has announced his intention to retire, effective Dec. 13. The District’s Board of Directors chose the current operations director, Jeff...

St. Tammany Parish Communications District 1 moved into its state-of-the-art facility north of Lacombe in 2019 — a central and safe location from which emergency personnel can work dispatch for the parish’s first responder agencies.

Burlington County is seeking state funding to help make additional improvements to its emergency communications system.

Three California Highway Patrol emergency dispatchers were able to help a 12-year-old boy after he called 911 fearing for his safety after his father was driving erratically on the freeway.

WASHINGTON COUNTY, Md. (DC News Now) — A “cybersecurity incident” on Thanksgiving caused a disruption to certain computer systems, including the county’s website and some services. READ FULL ARTICLE