Across the nation in times of intense personal crisis and community-wide disasters, access for those seeking all types of emergency services is 9-1-1. The local and county emergency communications centers that receive these calls are the first point of contact for...

April 9-15, 2023, is National Public Safety Telecommunicators Week. This week is a designated time to thank all of the women and men who work in our public safety communication centers.

In an emergency, before the police arrive or an ambulance comes or a firefighter crew is activated, a call is made. Communications operators, or dispatchers, are the people who take those calls and send help. From Sunday through Saturday, the Jefferson City Police...

FARMERSBURG, Ind. (WTWO/WAWV) — Illinois State Police recently sent out a release to show appreciation for those who work for law enforcement dispatch centers in honor of Telecommunicators Week. 

A scandal is unfolding at the Bexar County Sheriffs Office involving sexually explicit text messages which could involve as many as seven law enforcement officers and a married dispatcher. The dispatcher, a sergeant and one deputy are already facing proposed...

The District's 911 call center has come under fire in recent months over some botched dispatches -- including at least two incidents in which someone died. On Thursday, the head of the 911 center revealed that over the past two months, every 911 call taker and...

BOULDER, Colo. – The City of Boulder Police and Fire Communications Center is excited to announce that dispatchers will now be able to accept livestreaming video from callers.

Dispatch officers are used to getting all types of calls, ranging anywhere from a car crash to a house fire. However, if you ask anyone of them who worked on Monday, March 27, that day will never compare to anything they have ever experienced. READ FULL ARTICLE

A dispatcher with the Austin Police Department was able to lead officers to the scene of a homicide by using the sound of the officer’s voices becoming louder on a 911 call, according to a Travis County murder affidavit. READ FULL ARTICLE

A state board tasked with expanding access to broadband internet to Oklahoma households has shifted millions in federal money to instead upgrade telecommunications systems for emergency responders. Legislators previously rejected funding such a plan. 

  BREVARD COUNTY • MELBOURNE, FLORIDA – National Public Safety Telecommunicators Week is held during the second week of April each year to recognize the critical role 911 communications officers play in keeping our community safe.

The Nevada Ambulance Association announced the Stars of Life honorees in March 2023, including two REMSA Health team members: Ashley Leone, communications specialist, and Chris Watson, paramedic. The Stars of Life award recognizes first responders, including...

First responders have a unique role in that they appear at the site of an emergency to render aid  way before anyone else. But in most situations fire, police and even paramedic services aren’t the first to be in contact with potential victims — the 911...

Governor Josh Shapiro wants to invest in Pennsylvania’s 9-1-1 emergency dispatch system, firefighters, and emergency medical services (EMS) providers. The Governor’s budget would invest over $50 million in county 9-1-1 systems and devote $36 million for equipment,...

The Croton Falls Fire Department kicked off its annual pancake breakfast event Sunday morning. The proceeds for this year’s event are going to help JT Camp, a 911 dispatcher for the Westchester County Department of Emergency Services and former volunteer with the...

The work should be completed within four to nine months. Until it's is complete, if you have a general, non-emergency question for the city, dial 311.

Most people call 911 during the worst part of their day, but they never see the person who sent the first responders out. Did you ever wonder who is on the other end of the phone? Chambers County 911 Communications is celebrating this year’s National Dispatchers Week...

With Friday being the deadline for the Broward Sheriff's Office to decide whether it would continue providing 911 services to the county, terms of a deal have reportedly been reached.

PORTSMOUTH, Va - In an empowerment forum Thursday night in Portsmouth, residents addressed their concerns about 911 dispatch times to the city's 911 administrator, Paula Garner, and City Manager Mimi Terry.