FREEHOLD – A short walk down a hallway and through an entrance inside the Monmouth County Sheriff’s Office public safety center in Freehold leads to the 911 communications center, a large room filled with computer and video screens. Dispatchers work behind desks with...

A Wood County Sheriff’s Office deputy mistakenly issued a test of the CodeRed system during her training early this morning. The alert was sent to all subscribers around 2:40 a.m., according to a release by the sheriff’s office. “The dispatcher understand the...

Jonathan Bennett was the Ada County 911 dispatcher that took the call. He was actually in training with another dispatcher when the call came in. Bennett said the situation was a little scary for both himself and the callers, but they were very focused. "It wasn't the...

The child was attacked at around 7:30 p.m. on Wednesday while he was running from his home to a neighbor's. His father is credited with chasing the mountain lion off — likely saving his son's life.  In 911 audio released by the Park County Sheriff's Office (it is...

East Hampton Village public safety dispatchers are taking the village to court in a dispute about which employees get first dibs on overtime. In August 2018, Village Police Chief Michael Tracey, whose department oversees the dispatchers, issued an order that...

MYRTLE BEACH, S.C. (WPDE) — Looking for a job? The Myrtle Beach Police Department is hiring. The department needs dispatchers to answer emergency calls, as well as part-time and full-time community service officers. No experience is necessary. "For most of our jobs,...

During its Aug. 22 meeting, the South Dakota 911 Coordination Board unanimously voted to amend a contract for the South Dakota Next Generation 911 Project. This amendment is in regards to the Rapid City call center with its multiple workstations, dual electrical...

BRIDGEPORT — Phone service for resident and government offices have been restored according city officials. Phone service was restored around 2pm. Bridgeport officials said in an email shortly before noon, “ITS has received confirmation of a “Frontier Communications”...

GLOUCESTER TOWNSHIP, N.J. (CBS) — A South Jersey police department is using smartphone technology to help in emergencies. Officials in Gloucester Township unveiled the new 911 system on Monday. New technology, like live streaming, can provide even more information...

Marshall County 9-1-1 dispatch partnered with the National Center for Missing and Exploited Children to train dispatchers. They will now gather more detailed information, using a checklist to get the right resources to the scene and find the child faster.  9-1-1...

BURLINGTON TOWNSHIP — Township police are investigating the cause of a motor vehicle accident that killed a Burlington County Central Communications employee. According to police, around 12:30 p.m. on Saturday, Thomas Johnson, 44, of Cookstown, was driving a blue...

Intermittent Part Time Dispatcher: Receive and respond to requests for emergency services and dispatch appropriate services.  Receive and transmit information by radio, telephone and computer terminal.  HS diploma or the equivalent plus two years’ related...

YORK, Pa. (WHTM) – York County is making big changes to its 911 Center. Fire, police, EMS and communication workers say the current setup isn’t working. York County hired a firm to evaluate the center, and it released a public report of recommendations this summer....

Fond du Lac County Emergency Management officials continue to encourage residents to sign up for Smart 9-1-1. The new technology was introduced in April, and Fond du Lac County is currently the only county in the state offering the service. County Communications and...

Laura Grant dedicated her life helping care for others. Now that she's gone, killed in what friends describe as a "senseless act of violence," her coworkers are stepping up to make sure that care continues for the person who mattered most to Grant...

Presque Isle Fire Department is preparing for the change in ambulance service, which takes effect by 2020. Chief Darrell White says the department operates four ambulances and serves Washburn and Fort Fairfield, in addition to Presque Isle. He says while the...

Putnam County 911 board members approved a budget Thursday for a new next generation interface system for 911 dispatchers.  The Next Generation 911 system, or NG911, is a nationwide, standards-based, digital emergency communications infrastructure that...

HALLOWELL – The Maine Public Utilities Commission has launched a public information campaign to educate Mainers about calling and texting 911 in an emergency.  Two 30-second public service announcements will began airing statewide in August. In one PSA, a...