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Ark. authorities investigating 911 Dispatcher who chastised drowning driver
State officials in Arkansas are looking into an exchange that occurred between a 911 dispatcher and a driver in distress, who eventually died. One America’s Meghann Dyke takes a look at the investigation.
Lost hiker found in Thetis Lake Regional Park after not listening to 911 dispatcher
Police say a hiker that was lost in Thetis Lake Regional Park over the weekend was found hours after ignoring instructions from a 911 dispatcher. On Aug. 31, at approximately 10 p.m., West Shore RCMP got a call from a lost hiker in the park. The hiker said they lost...
Whitfield County 911 Dispatcher Honored For Helping Save Childs Life
Dalton Fire Chief Todd Pangle honored Whitfield County 911 dispatcher Nicole Talman with a Citizen Recognition Award at a meeting of the Dalton Public Safety Commission. “Our 911 dispatchers do a great job helping to keep our community safe,” Chief Pangle said, “and...
‘Devastated but here to help:’ Dispatchers lose one of own and sheriff’s worker in motorcycle crash
BENZIE COUNTY, MI – A Grand Traverse County dispatcher and a sheriff’s evidence technician were killed in a motorcycle crash. Joseph Donald Miller, 48, of Beulah, the dispatcher, and Rene Hoxie-Papineau, 62, of Traverse City, died Sunday, Sept. 1, in a crash while...
SHPD First Thursday to highlight CCOM, emergency dispatchers
In an effort to highlight the important work of emergency dispatchers within our community, the St. Helens Police Department (SHPD) is partnering with Columbia 911 Communications District (CCOM) for their next First Thursday presentation at 7 p.m. on Thursday,...
Olive Garden delivers free meal to dispatchers
Eau Claire (WQOW)- A lot of people still have to work on Labor Day, including emergency first responders. On Monday, Olive Garden showed its gratitude by delivering lunch to emergency dispatchers in Eau Claire County. Every year, the restaurant chooses different...
AR Police Chief Says Dispatcher is aGood and Decent Human Being
Interim Police Chief Danny Baker in a Facebook post on Saturday morning explained why he did not publicly denounce former dispatcher Donna Reneau during a Thursday news conference about Reneau's Aug. 24 911 call with Stevens in her final moments, saying she "knew she...
Director of DC dispatchers responds to criticism of fatal fire response time
The director of D.C.’s Office of Unified Communications is weighing in on how long it took dispatchers to send firefighters to battle a deadly blaze two weeks ago. Office of Unified Communications Director Karima Holmes told WTOP she is satisfied with how dispatchers...
Rarely recognized, dispatchers play vital role in saving lives
ZANESVILLE - Amidst the daily chaos of law enforcement, fire and EMS, lies the men and women on the receiving end of 911. Dispatchers are literally the lifeline heroes of every emergency, according to Kim Hambel, director of operations...
Grounbreaking set for Holbrook Regional Emergency Communications Center
A groundbreaking ceremony of the new Holbrook Regional Emergency Communications Center (HRECC) will take place at 2 p.m. Tuesday, Sept. 10, at the Holbrook Public Safety Building, 300 South Franklin St. The public may attend the groundbreaking ceremony, Director of...
COMTEC moved operations to Warren due to dispatchers reporting sickness
Macomb County’s flashy, modern communications center was plagued over the past three months by air and odor issues that sickened dispatchers and forced the transfer of the operation to Warren for weeks at a time. About 15 to 18 dispatchers at the Communications and...
Sarasota County, Fla., 911 turns to RapidDeploy for cloud-native CAD solution
Written by: Donny Jackson 30th August 2019 Sarasota County, Fla., yesterday announced that it has selected RapidDeploy to provide its 911 emergency communications center with a new cloud-based computer-aided dispatch (CAD)—or cloud-aided dispatch—in an effort to...
James City 911 merger with York ‘not a foregone conclusion,’ Stevens says
After a company that made software James City County police use to manage its records was sold in May, the new owner said it would no longer support the old systems. That prompted county officials to reconsider a merger between the county’s 911 dispatch center and the...
Medical Dispatch Software Market Trends, Analysis by Regions, Restraints, and Top Key Players like TimeTrade Systems, American Medical Software, Forecast to 2023
The Medical Dispatch Software Market is expected to expand at a steady rate of +6% during the forecast period. Request Sample Copy of this report: https://www.itintelligencemarkets.com/request_sample.php?id=4237 Medical Dispatch Software Market report includes...
911 dispatch center awarded federal funding for upgrades
Montgomery County’s Central Communications Center is one of more than two dozen Indiana counties awarded federal funding to help pay for upgrades to 911 equipment. A $2.8 million federal grant will benefit 29 public safety answering points across Indiana through the...
“People’s Center” to proceed with expansion.
The Richland County Commissioners gave their OK Thursday for maintenance director Chuck Minich and the sheriff’s office to proceed with plans for remodeling 4,300 square feet of space at the People's Center to provide more room for the 9-1-1 dispatch center and...
Hot Topics From the Columbus Fire House: Emergency response before 9-1-1
It was April, 1989, when William Shatner debuted as the host of a new TV series, “Rescue 911.” It was one of the first reality TV shows that focused on police, firefighters, paramedics, and ordinary citizens as they respond to real 911 emergency phone calls. This...
Commissioners: County 9-1-1 expansion in People's Center to proceed
The Richland County Commissioners gave their OK Thursday for maintenance director Chuck Minich and the sheriff’s office to proceed with plans for remodeling 4,300 square feet of space at the People's Center to provide more room for the 9-1-1 dispatch center and...
Ky. county now classifies 911 dispatchers as first responders
KNOX COUNTY, Ky. — The Knox County Fiscal Court adopted a resolution Tuesday during a fiscal court meeting to recognize all 911 dispatchers as first responders. Knox County Judge/Executive Mike Mitchell said this is something that is being done across the...
DOCJT Public Safety Dispatch Academy Class 127 Graduates
(Aug. 30, 2019) – Twenty-two law enforcement dispatchers graduated Friday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training. The graduates hail from communications centers across the state, and comprise DOCJT’s...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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